Privacy Policy & Cookie Policy

1. Data Controller

The data controller for the processing of your personal information is:

2. What information we collect

Contact form

When you complete our contact form, we collect the following information:

• Name
• Email address
• Phone number (optional)
• Company name (optional)
• The content of your message

Technical information

Our website sets no cookies and uses no tracking. Our web server automatically stores technical log files containing your IP address, browser type, and the pages you visit, solely for operational and security purposes. These log files are not linked to your identity and are deleted continuously. We do not share this data with third parties.

3. Purpose and legal basis

We process your information for the following purposes:

• Responding to inquiries, Legal basis: Legitimate interest (GDPR art. 6(1)(f))
• Entering into and performing contracts, Legal basis: Performance of a contract (GDPR art. 6(1)(b))
• Marketing to existing customers, Legal basis: Legitimate interest (GDPR art. 6(1)(f))
• Accounting and bookkeeping, Legal basis: Legal obligation (GDPR art. 6(1)(c))

4. Storage and deletion

We retain your information only as long as necessary:

• Inquiries without contract: Deleted after 2 years
• Customer information: Retained for 5 years after the end of the customer relationship
• Accounting material: Retained for 5 years per the Danish Bookkeeping Act
• Technical logs: Deleted on an ongoing basis, max 90 days

5. Disclosure of information

We never sell your personal data to third parties. We may disclose information to:

• IT service providers as data processors (email, hosting), all under a data processing agreement
• Public authorities where we are legally required to do so

All our data processors are subject to the EU General Data Protection Regulation or equivalent level of protection.

6. Cookie Policy

Our website sets no cookies in your browser. We use no tracking cookies, advertising cookies, analytics cookies, or other forms of cookies.

The site also does not load resources from third-party servers such as Google, Facebook, or similar. All fonts, icons, and media are fetched directly from our own server.

The only external call the site makes is to our RSS news feed, which is fetched via a proxy on our own server. Your visit data is therefore not exposed to third parties.

Server log files

Our web server automatically stores technical log files containing IP addresses, browser type, and the pages you visit. This occurs solely for operational and security reasons and is not linked to your identity. Log files are deleted continuously.

7. Your rights

You have the following rights under GDPR:

• Access: You can request to see the information we hold about you
• Rectification: You can request that incorrect information be corrected
• Erasure: You can request that your information be deleted (the right to be forgotten)
• Restriction: You can request that processing be restricted
• Objection: You can object to processing based on legitimate interest
• Data portability: You can request to receive your information in a structured format

To exercise your rights, contact us at kontakt@it-connect.nu. We respond within 30 days.

8. Contact and complaints

If you have questions about how we process your personal information, you are welcome to contact us:

You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) if you believe we are not complying with data protection rules:

🌐 www.datatilsynet.dk · Tel: +45 33 19 32 00